Privacy Policy
Last updated: August 2026
Yichalal SACCOS ("we", "our", "us") is committed to protecting the privacy of our members, visitors, and everyone who uses our website. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
1. Information We Collect
We may collect the following types of information:
- Member information: name, contact details, phone number, email, and address provided when you register or join the cooperative.
- Financial information: share purchases, savings deposits, loan applications, and repayment records.
- Usage information: pages visited, device type, and browser data collected through standard analytics.
- Messages and inquiries: information you send us through the contact form or social media channels.
2. How We Use Your Information
- To process memberships, savings, and loan applications.
- To respond to your inquiries and provide customer support.
- To share announcements, news, and updates about the cooperative.
- To improve our services, website, and member experience.
- To comply with legal and regulatory obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information. We only share information when necessary to operate the cooperative, such as with our service providers and technology partners who help us run the website, or when required by law.
4. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to remember your preferences and improve your experience. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information, subject to legal and regulatory requirements.
- Withdraw consent for marketing communications at any time.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
- Phone: 0978-999955 / 046-180-6950
- Address: Ethiopia, Wolaita Sodo, Menaharia area, in front of Google Juice, Building 1st Floor
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date above will be revised accordingly.
